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We have a strict 30 (thirty) day return policy. If 30 days have passed since the date of purchase on your receipt or bill you will NOT be eligible for a refund or exchange.
Returns are facilitated under the following conditions:
A partial refund may be granted IF:
Once your return is received, inspected and approved, your refund will be processed. Credit will automatically be applied to your credit card OR original method of payment within a certain amount of days (certain factors may affect the duration of time before reimbursement).
Late or Missing Funds
If you have not received a refund after your approved return, try the following:
If you still experience problems receiving or accessing your refund after these steps, please contact us via Email.
Items are replaced ONLY when they are damaged or defective before use (manufacturer’s defects). If you would like to exchange an item for the same model/design, please contact us via Email.
If you are the recipient of a gift purchased and shipped to your address by another party and wish to return within the policy parameters, the refund will be sent to the gift giver and they will be notified about the return.
Shipping of Returns
To return your product, please mail your product to:
10680 Acacia St,Rancho Cucamonga CA. 91730.
You can also call our offices at (909) 377-8730 for more details, instructions or queries. We are not responsible for any return shipping cost if the return reason is not quality related. If you need prepaid return labels, please contact us via Email. The cost of return shipping will be deducted from your refund.